Wellness Hotel Alpenhof Zermatt

The hotel is conveniently located near the cable car and city center, making it easy to access outdoor activities. The spacious family suite offers stunning views of the Matterhorn from the balconies. The heated pool and spa are a great way to relax and unwind. The half board package provides excellent breakfasts and dinners with friendly and accommodating restaurant staff. Train station transfers, lift tickets, and packed lunches are taken care of by the attentive staff. The hotel also offers a backpack for hiking, adding convenience for nature lovers.

Felt exceptional, no reason to complain.

Great breakfast buffet, convenient location near train station and télécabines, comfortable and stylish rooms, helpful and friendly staff, excellent food in the restaurant.

Nothing, all was good.

We absolutely loved staying at this hotel! It was situated in such a convenient location, right next to the Sunnega ski lifts. We could easily hop on the lifts and hit the slopes without any hassle. The hotel was just out of the center of town, so it was quieter and more tranquil. Plus, we loved that there was a shuttle service provided to the train station. The room was spacious and comfortable, and the bathroom was clean and well-maintained. The staff provided excellent service, always attentive to our needs. Breakfast was delicious and had a wide variety of options to choose from. the hotel had fantastic facilities such as a heated rack in the bathroom and a complimentary mini-bar stocked with beverages. We also enjoyed visiting another restaurant operated by the hotel, which served amazing food. our stay was exceptional!

That the view of the Matterhorn was not visible from the hotel. But with all the other remarkable features this hotel had to offer, it definitely made up for it.

The hotel had a beautiful indoor pool, wellness center, and sauna. The public rooms were well decorated, and the rooms themselves were clean, comfortable, and had nice balconies. The staff were attentive and the food was good. The area was quiet in July.

The hotel had a nice and modern design, with beautiful light fixtures and comfortable seating. the owners had a great eye for detail and the room we stayed in was modern and spacious. the breakfast offered a good variety of options, with plenty of espresso and freshly squeezed orange juice. the staff were friendly and helpful, offering good advice for trail walks.

The bed and bed sheets could have been more comfortable. the spa area had limited opening hours, which made it inconvenient for those who prefer to use it in the mornings or evenings.

This hotel is conveniently located near the train station, making it easy to access Zermatt's main attractions. The hotel is also close to the Zermatt canal and the Furi lift, allowing for quick and convenient access to the slopes. Compared to other Swiss ski resorts, this location provides great accessibility and convenience. The rooms are spacious and well-decorated, with comfortable seating and a relaxing ambiance. Additionally, the breakfast buffet offers a wide variety, including two types of Bircher muesli.

The hotel lacks a dedicated adult area in the spa, which may not be comfortable for all guests.

The elegant spa, comfortable rooms, great breakfast selection, convenient location near transportation options.

Nothing negative to say.

The staff were friendly and treated me like family. The room was clean and quiet. The hotel is within walking distance to the town and train station. The breakfast provided was delicious.

It was all superb.

Cozy room, delicious breakfast, spotless bathroom, friendly staff. Better than pricier option in Zermatt. Will return next time. Nice facilities, spacious rooms, convenient location near lifts. Amazing amenities, thoughtful touches in the room, abundance in complimentary minibar. Impressive room with balcony overlooking nature. Quiet area in July.

We had a great time during our Christmas vacation at this hotel. the rooms were spacious and clean, and we loved the beautiful view from our balcony. the staff was friendly and welcoming, making us feel right at home. the location of the hotel was perfect, with easy access to nearby attractions and activities. Additionally, the hotel provided a shuttle service, which was convenient for getting around.

There were a few downsides to our stay. the restaurant staff could have been more attentive, as we had a few instances where our orders were mixed up or took longer than expected.

This place was truly impressive. From the moment we walked in, the staff greeted us with warmth and made us feel at home. The hotel offers a wide range of amenities and services, including a fabulous pool and spa. We took advantage of the spa treatments and they were absolutely divine. The rooms were spacious and cozy, with all the necessary amenities such as a luxurious bathtub and complimentary mini-bar. We were also pleased to find that the staff went above and beyond to accommodate special requests, such as having a cake delivered for our son's birthday. this hotel provided enhanced comfort and quality services that truly exceeded our expectations.

We would highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

I had a fantastic stay at this luxurious 4-star hotel. The location was perfect for me, as it was just a short walk to the train station and I loved that I could easily access the Sunnega funicular for some mountain fun. The staff here were incredibly friendly and made me feel right at home. They even surprised me with a complimentary room upgrade to a suite, which made my trip even more enjoyable.

I highly recommend this hotel to everyone.